Vox Telecom – Technical Support Engineer Internships 2025
Company: Vox Telecommunications
Location: Johannesburg, Gauteng
Closing Date: Not specified (Apply early to secure your spot)
Duration: 12 months (September 2025 – August 2026)
About the Internship
Vox Telecom – Technical Support Engineer Internships 2025 Vox Telecommunications, a leading name in South Africa’s fibre and telecommunications industry, is offering a rewarding Technical Support Engineer Internship in Johannesburg. This hands-on, 12-month programme is an incredible opportunity for tech-savvy graduates who are passionate about customer service and technical support. As part of the Vox Telecom technical team, interns will gain valuable experience in handling FTTH (Fibre to the Home) queries, offering top-tier service, and learning from industry experts.
The programme is designed to nurture young talent and provide them with the professional skills and technical knowledge needed to thrive in the telecom and ICT support environment. Join a vibrant and innovative team that values creativity, customer service excellence, and personal growth.
What You’ll Be Doing
- Participate in structured in-job training led by experienced professionals
- Handle customer service requests related to FTTH (Fibre to the Home) services
- Provide first-line technical support via phone, email, and ticketing systems
- Diagnose and troubleshoot fibre-related technical issues effectively
- Maintain detailed and accurate customer records and service logs
- Ensure timely follow-ups with customers to confirm issue resolution
- Uphold company service standards and adhere to support protocols
- Stay current with Vox Telecom products, tools, and technical updates
Who Should Apply?
This internship is ideal for individuals who are eager to begin their career in the telecommunications sector and are passionate about customer interaction and technology. If you’re adaptable, have a can-do attitude, and are willing to commit to learning and contributing to a fast-paced support environment, this opportunity is for you.
Required Knowledge and Skills
- Strong verbal and written communication skills
- Self-driven and able to manage self-learning initiatives
- Comfortable working with technical systems and support platforms
- Computer literacy and the ability to navigate various software applications
- Strong problem-solving skills and attention to detail
- Willingness to travel to the office as needed
- Professionalism and a customer-first attitude
What’s in It for You?
- Gain exposure to South Africa’s leading fibre and telecom infrastructure
- Receive continuous learning through structured training and development programmes
- Opportunity to work with cutting-edge technologies and expert mentors
- Career development opportunities in a growing and reputable telecommunications company
- Enjoy a positive, dynamic, and collaborative work environment
- Recognition for outstanding performance and commitment to service excellence
- Be part of a team that values innovation, learning, and impactful customer service
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How to Apply?
If you are ready to take the first step towards a rewarding career in technical support engineering with one of South Africa’s top telecommunications providers, don’t wait. Submit your application via the official careers portal or visit the Vox Telecommunications careers page and search for the Technical Support Engineer Internship – Johannesburg.
Prepare your CV, a brief motivation letter, and any supporting academic documents. The selection process includes assessments and interviews with the technical support team.
Join Vox Telecommunications today and be part of a mission to help South Africans stay connected. Together, Vox Telecom – Technical Support Engineer Internships 2025.
