Road Accident Funds: (RAF) Vacancies 2025
1. Consultant: Pre-Assessment X3
Additional Information
Position Title: Consultant: Pre-Assessment X3
Division: Claims
Reference Number: 5193
Location: Johannesburg, Gauteng, South Africa
Employment Type: Fixed-Term Contract (12 Months)
T.A.S.K. Grade: 10
Job Posting Salary: R434,656.00 per annum
Job Closing Date: 30 May 2025
Disability (EE Targeted Role): No
Background & Job Description
The Road Accident Fund (RAF) is a vital institution in South Africa, committed to providing equitable compensation and rehabilitation to individuals affected by road accidents. With a strong mandate to promote road safety and serve the public interest, RAF is seeking to fill three Consultant: Pre-Assessment positions in Johannesburg. These roles are central to the initial stages of claims processing and are offered on a fixed-term contract basis for 12 months.
The Consultant: Pre-Assessment will be tasked with assessing the eligibility of prospective claims before formal lodgement, ensuring compliance with legislative requirements and organizational protocols. This function is key to streamlining the claims process and reducing the turnaround time for compensation.
Tasks
Pre-Assessment of Prospective Claims
- Record and review all submitted documents related to potential claims
- Determine applicable benefits and products based on submitted documentation
- Assess compliance in line with established processes and rules
- Apply compliance and lodgment rules to pre-assess claims
- Identify and flag duplicate or linked claims
- Validate claims against the prescription and mortality rules using Home Affairs data
- Communicate assessment outcomes to prospective claimants
Quality Assurance
- Ensure the highest standards in pre-assessment procedures
- Implement and maintain procedures for managing unusual occurrences
Administrative Support
- Accurately document acknowledged claims
- Handle and respond to various correspondences
- Prepare and edit briefing papers, reports, and presentations
- Support in drafting technical documents, letters, and internal memos
Reporting
- Track and report on departmental goals and objectives
- Identify and escalate emerging risks
- Generate ad hoc reports on initiatives aimed at process improvement
Stakeholder Management
- Cultivate and maintain strong relationships with both internal and external stakeholders
- Ensure consistent follow-up and communication on claim statuses
- Respond promptly to all stakeholder queries within the set turnaround times
Qualifications
- A Bachelor’s Degree or Advanced Diploma in a relevant field is mandatory
Experience
- Minimum of 3 years’ experience within a claims processing environment
- Prior experience with insurance, road accident, or legal claims is highly advantageous
Brief Company Contact Details
Company: Road Accident Fund (RAF)
Website: www.raf.co.za
Location: Johannesburg Head Office
Contact: Recruitment Office via the official RAF careers portal
Top Keywords
Road Accident Fund jobs Johannesburg, claims processing consultant, fixed-term insurance jobs South Africa, pre-assessment consultant RAF, public sector employment Gauteng, RAF pre-assessment job duties, jobs in claims environment, insurance claims officer jobs, RAF hiring 2025, South African legal claims jobs
2. Legal Secretary: High Court x3
Additional Information
Position Title: Legal Secretary: High Court (x3)
Division: Governance
Reference Number: 5008
Location: Durban, KwaZulu-Natal, South Africa
Employment Type: Permanent
T.A.S.K. Grade: 08
Job Posting Salary: R326,151.00 per annum
Application Closing Date: 3 June 2025
Disability (EE Targeted Role): No
Background & Job Description
The Road Accident Fund (RAF) is a crucial South African public entity tasked with compensating individuals injured in road accidents and promoting road safety. As part of its mission to deliver efficient legal and administrative services, RAF is hiring three experienced Legal Secretaries (High Court) to join its Governance Division in Durban.
The successful candidates will provide administrative and secretarial support to the Legal Services Department, ensuring the seamless daily operations of the legal office and maintaining high standards of confidentiality and professionalism.
Tasks
Legal Secretarial Administration
- Prepare court statements and necessary forms for Attorneys
- Transcribe dictated audio files and handwritten notes into legal documents
- Proofread legal documentation for accuracy and format compliance
- Maintain and update pleadings and discovery binders
- Handle the collection and delivery of legal documents
- Assist with legal research and liaise with attorneys, vendors, and external stakeholders
Standards, Processes, and Procedure Maintenance
- Ensure compliance with internal strategy frameworks and standards
- Adhere to sound internal control policies aligned with business goals
- Provide administrative support according to RAF policies and procedures
Quality Assurance Activities
- Maintain accurate documentation and update internal policies where applicable
Office Management
- Manage filing systems, correspondence, telephonic queries, and general office duties
- Maintain strict confidentiality and handle outstanding matters effectively
- Ensure consistent availability of stationery and office supplies
Meeting and Diary Management
- Schedule and coordinate meetings for the Legal Services Department
- Record and distribute meeting minutes
- Follow up on meeting resolutions and outstanding issues
- Manage team diaries and appointments with internal and external stakeholders
Document Control
- Ensure efficient and accurate document filing and retrieval systems
- Distribute court rolls received from the Registrar to state attorneys
- Update court directives and maintain a central database
- Track and maintain high-value foreign national re-insurance records
- Acknowledge and process incoming documentation and apply file number allocation
Qualifications
- National Diploma in Business Administration or a Law-related qualification
Experience
- Minimum of 2 years’ experience in a business or legal administrative environment
Behavioral Competencies
- Strong planning, organisation, and coordination skills
- Emotional intelligence and sound decision-making abilities
- High ethical standards and integrity
- Client-centric attitude and service orientation
Technical Competencies
- Computer literacy (MS Word, Excel, PowerPoint, Outlook)
- Familiarity with RAF systems and internal procedures
- Excellent command of English and proficiency in at least one other official language
- Strong administrative, research, and writing skills
- Effective communication and interpersonal relations
- Proficiency in diary and court roll management
Brief Company Contact Details
Company: Road Accident Fund (RAF)
Website: www.raf.co.za
Location: Durban, KwaZulu-Natal
Contact: Recruitment Department via official RAF careers portal
Top Keywords
Legal Secretary jobs Durban, High Court administration jobs, Road Accident Fund careers, legal support jobs South Africa, court roll management, legal admin RAF, governance division RAF, paralegal secretarial jobs, RAF legal vacancies 2025, legal office assistant KwaZulu-Natal
SEE ALSO: DPSA Circular 17 of 2025
3. Consultant: Pre-Assessment
Reference No.: 5694
Location: Menlo Park, Pretoria, Gauteng, South Africa
Contract Type: Fixed Term Contract (24 months)
Employment Equity: Disability (EE targeted role)
T.A.S.K Grade: 10
Salary: R434,656.00 per annum
Closing Date: 03 June 2025
Focus Keyphrase: Claims Consultant Jobs South Africa 2025
About the Road Accident Fund
The Road Accident Fund (RAF) is committed to providing appropriate compensation to road users who have suffered harm due to motor vehicle accidents. Their mission is to offer rehabilitation, compensation, and to promote safe road use across South Africa. As part of its transformation and diversity initiatives, RAF is recruiting for 11 positions under a fixed-term contract, targeted at individuals with disabilities.
Purpose of the Role
The role of Consultant: Pre-Assessment is to assess prospective claims before official lodgement, ensuring the documentation submitted complies with RAF standards and relevant legal regulations. This is a critical part of the RAF claims processing value chain.
Key Responsibilities
Pre-Assessment of Prospective Claims
- Record and manage all documents submitted for claim pre-assessment.
- Identify applicable RAF benefits and claim products.
- Assess compliance of submitted documents with established rules and procedures.
- Detect duplicate and linked claims.
- Apply prescription rules based on date of the accident and lodgement requirements.
- Verify mortality status with the Department of Home Affairs.
- Communicate assessment outcomes to claimants.
Quality Assurance
- Ensure pre-assessment activities comply with quality standards.
- Support implementation of procedures to manage unusual occurrences.
Administrative Support
- Process and document acknowledged claims.
- Manage correspondence and generate briefing materials, reports, and presentations.
- Edit and prepare technical papers, memos, and official letters.
Reporting
- Monitor and report on key performance targets.
- Identify and communicate emerging risks.
- Contribute to process improvement through ad hoc reports.
Stakeholder Management
- Foster strong relationships with stakeholders.
- Provide timely feedback and updates on queries.
- Respond to inquiries within defined turnaround times.
Minimum Requirements
Qualifications
- Bachelor’s Degree or Advanced Diploma in a relevant field.
Experience
- A minimum of 3 years of experience in a claims environment, preferably within motor vehicle or personal injury claims.
Technical and Behavioural Competencies
Technical Competencies
- Knowledge of Motor Vehicle Accident Legislation
- Understanding of RAF products and benefits
- Familiarity with the Motor Vehicle Act
- Sound knowledge of the PFMA
- Document management and administrative skills
Behavioural Competencies
- Strong attention to detail
- Analytical thinking and decision-making
- Problem identification and resolution
- Customer service orientation
- Ethical conduct and integrity
- Effective planning, organising, and coordination skills
Why Join the Road Accident Fund?
Working at RAF offers a unique opportunity to make a meaningful impact in the lives of South Africans. With a strong emphasis on ethics, compliance, and service delivery, the Fund promotes a purpose-driven work environment that values inclusivity, especially for persons with disabilities.
Contract Details and Compensation
- Duration: 24-month fixed-term contract
- Salary: R434,656.00 per annum
- Employment Equity: Role is specifically designated for candidates with disabilities
- Location: Menlo Park, Pretoria, Gauteng
How to Apply
Interested candidates should apply through the Road Accident Fund careers portal at www.raf.co.za. Please ensure the following documents are submitted:
- Comprehensive CV
- Certified copies of academic qualifications
- Certified ID copy
- Proof of disability (if applicable)
- Reference Number: 5694
Application Deadline: 03 June 2025
SEO Keywords and Hashtags
Keywords:
claims consultant jobs South Africa, Road Accident Fund vacancies 2025, RAF consultant jobs Pretoria, public sector jobs Gauteng, fixed term contract government jobs, disability inclusive hiring, legal jobs South Africa, administrative jobs in claims
Hashtags:
#ClaimsConsultant #RAFJobs #RoadAccidentFund #PretoriaJobs #LegalCareers #PublicServiceJobs #FixedTermJobs #DisabilityInclusion #GovernmentJobsSA
