Department of Employment and Labour is Recruiting 657 Client Service & UIF Claims Officers – Apply Now!

Company: Department of Employment and Labour
Location: Various Labour Centres and Satellite Offices across South Africa
Closing Date: 08 August 2025 (16:00 for hand-delivered applications, 00:00 for online submissions)
Duration: Permanent Positions

About the Opportunity

The Department of Employment and Labour is inviting applications from dynamic, dedicated, and qualified South African candidates for a massive recruitment drive of 657 posts nationwide. These roles aim to strengthen frontline service delivery in labour, UIF, and employer-related functions. The Department is actively promoting employment equity and encourages applicants from underrepresented groups.

What You’ll Be Doing

Selected candidates will be responsible for offering essential services to the public, including UIF claims processing, client support, enforcement of labour laws, and administrative support. Roles are spread across different categories such as:

Client Service Officer: Customer Services (84 Posts)
UIF Claims Officer: Paymaster (68 Posts)
UIF Claims Officer: Assessment (72 Posts)
UIF Employer Services Officer (80 Posts)
UIF Client Service Officer (120 Posts)
Client Service Officer: Quality Assurer (118 Posts)
Client Service Officer: Inspection and Enforcement Services (8 Posts)
Client Service Officer: Public Employment Services (PES) (11 Posts across two listings)
UIF General Positions (99 Posts)

You will perform the following responsibilities depending on the post you’re applying for:

Provide client screening and advisory services
Process UIF applications and register continuation forms
Offer employer compliance and registration support
Ensure enforcement of labour legislation
Conduct quality assurance of client service
Deliver administrative and clerical support

Who Should Apply?

These roles are perfect for individuals who are passionate about public service, possess strong communication skills, and are eager to contribute to an efficient and equitable labour system.

Requirements

Grade 12 / Senior Certificate (compulsory for all roles)
No prior work experience required
Knowledge of relevant labour and UIF legislation
Basic computer literacy
Effective communication and interpersonal skills
Conflict resolution abilities
Understanding of customer service protocols

What’s in It for You?

Competitive Salary: R269,499 per annum
Government Benefits: Access to public service benefits such as pension, medical aid, and leave benefits
Career Development: Opportunity for internal promotions and upskilling
Nationwide Deployment: Work from locations closest to your home or within your preferred province
Equity-Based Hiring: Fair consideration for previously disadvantaged candidates in line with Employment Equity targets

How to Apply?

Applications must be submitted using the New Z83 Application Form, accompanied by:

A detailed CV (with duties described and dates clearly indicated)
Certified copies of qualifications (only if shortlisted)
A SAQA evaluation report (for foreign qualifications)

Submit your application either by:

Email: To the relevant address listed for the position.
Hand delivery: To the Labour Centre or district office as per advert
Postal service: Addressed to the designated Deputy Director or Chief Director per the job listing

Remember: Incorrect or incomplete applications will lead to disqualification. Shortlisted candidates will be contacted for assessments and interviews.

Take Note

Clearly indicate the Reference Number of the post you are applying for.
Ensure you send your application before the deadline: 08 August 2025.
Only shortlisted candidates will receive communication.
The Department reserves the right to not fill all advertised positions.

Join the Department of Employment and Labour and be part of transforming lives by delivering efficient, reliable, and inclusive labour services across South Africa. Apply today and make a difference where it matters most.